Terms of service – tarsos-official.com

Terms of service

Terms of use and purchase

Identification of the holder

AIMI TXT INVESTMENTS &BUSINESS S.L. is the owner of the website https://tarsos-official.com (hereinafter referred to as "TARSUS" or "we") with NIF B72485006, with registered office at Avenida Candido Lobera 5, 3º 52001. 52001, Melilla (Melilla)Spain.

You can contact us via email  info@tarsos-official.com.


Acceptance of these terms and conditions


Access or use of this website implies acceptance of these general conditions, as well as any additions or modifications that we may carry out in the future. We understand that our customers are responsible for reading the general conditions of use that are in force at all times.

The terms of use of this website are indefinite. We reserve the right to modify its content at any time without prior notice.

Website terms of use

Use of the website, content and services


Your commitment is to use this website, as well as its contents in a correct and lawful manner in accordance with current legislation, good faith and generally accepted uses. You also agree not to perform actions that may damage or disable the website, overload it or prevent other users from using it.

It is specifically forbidden the violation of the rights of TARSOS or its legitimate owners over the contents of tarsos-official.com, as well as the reproduction, distribution or modification of the website or its contents and its use for commercial or advertising purposes without our prior authorization.

Intellectual and industrial property rights


TARSOS is the owner of the rights of exploitation of intellectual and industrial property of this website and of all the contents included in it. Both the design of the web, the photographs, videos, logo, brand name, information and content included, as well as the design of the products sold here are protected by spanish legislation on intellectual and industrial property rights in our favor.

Therefore, the total or partial reproduction of this website, the use of its contents for commercial or illicit purposes, as well as its computer processing, public communication, distribution, diffusion, modification, distribution, etc., is prohibited. transformation or decompilation without our prior authorization.
You can only use the material included in this website for your personal and private use.

In the case of hyperlinks from external pages that direct to any of the pages of tarsos-official.com, the total or partial reproduction of the contents that are part of the website, nor the inclusion of false information, will not be allowed, incorrect or inaccurate content or TARSOS products, as well as the use of "linking" techniques that lead the user to confusion or suppose an improper use of the reputation or content of TARSOS.

We will ensure compliance with these conditions, as well as the proper use of the contents included in the website, exercising all civil and criminal actions that correspond in case of infringement or breach of these conditions by any person.

TARSOS liability

We are not responsible for any damages of any kind that may be caused by:

  • The use of the products or the contents included in the website by third parties, especially illicit, negligent, fraudulent or contrary to these general conditions, good faith, generally accepted uses and public order, being the exclusive responsibility of the user who purchases or accesses them.
  • The use of an outdated or defective version of the browser, interruptions in the connection that occur during the transmission of data, computer viruses, breakdowns or disconnections in the operation of the telematics system, blockages caused by deficiencies or overloads of telephone lines, as well as damages caused by third parties through unauthorized intrusions.
  • The quality of information or the privacy conditions offered by the external websites to which this website links are considered to be of interest to users.

In the event of any illegitimate or suspicious use of the contents of the website, we reserve the right to interrupt or deny, at any time and without prior notice, access to the website and its services to the user who is the author of the illegitimate or suspicious use.

We undertake to take all necessary measures to try to guarantee our visitors the absence of viruses, worms, Trojan horses and similar elements on our website. However, these measures are not infallible and, therefore, we cannot fully ensure the absence of such harmful elements. Consequently, we will not be liable for any damages that they may cause to our visitors.

We have also signed all the necessary contracts for the continuity of the website and we will make our best efforts so that it does not suffer interruptions, but we cannot guarantee the absence of technological failures, nor the permanent availability of the website and the services contained therein and, accordingly, we do not assume any responsibility for damages that may be generated by the lack of availability and for failures in access caused by disconnections, breakdowns, overloads or failures of the network not attributable to TARSOS.

Users Responsability

Your commitment is to use the services of the website in accordance with the terms expressed in this Legal Notice, being responsible for not using this website or the contents included in it for the performance of activities contrary to the law, morality, public order and, in general, the conditions established in this legal notice. Your opinions The activities on jimmylion.com are your sole responsibility, and we cannot be held responsible for any damages or losses arising from these actions. Come on, don't do anything for what you think you might be denounced.

As a user, you agree not to use the website for the provision of services, advertising activities or commercial exploitation.

All the information you provide must be truthful. You must guarantee the authenticity of all the data you communicate as a result of completing the necessary forms for registration and access to certain services. In any case you will be solely responsible for any false or inaccurate statements that you make and for the damages caused to TARSOS or third parties by the information you provide.

Anyone who sends communications to this website or its owners will be responsible for the content of these, also with regard to their veracity and accuracy, not being, therefore, TARSOS responsible for the information and content introduced by third parties.However, and in compliance with the provisions of art. 11 and 16 of Law 34/2002, Services Information Society and Electronic Commerce, TARSOS is made available to all users, authorities and security forces to actively collaborate in the removal or blocking of all content that could affect or contravene national or international legislation, rights of third parties or morality and public order. If you consider that there is any content on the website that could be susceptible to this classification, please notify us immediately.

Terms of Sale.


Purchase Process.

You can place an order through www.tarsos-official.com. To add products to the shopping cart, you just have to select the size you want and click on the “Add” button in the file of any product. By pressing the “view cart” button in the upper right corner you will be able to see, delete or add units of the selected products and the total amount to be paid along with the shipping costs.

If you are satisfied, you must press the button "Process order". Before accessing the next step, fill in the established forms and provide the required personal data that will be treated as indicated in the Privacy Policy.

The last step before placing an order is confirmation of payment. Before placing the order you will be presented with a summary of the same identifying the product / s added in the shopping cart with its total price with each of the concepts broken down and the data of shipment of the order, so that you confirm it by marking the “Pay” button.

Placing an order on www.tarsos-official.com implies acceptance of prices, product descriptions and general conditions of sale.


Your commitment is to provide us with true and valid data such as your email address, postal address and other data necessary to correctly process your order and to be able to contact you if necessary. Otherwise, we will not be able to process your order correctly. By placing an order on www.tarsos-official.com you also guarantee that you are fully authorized to use the debit or credit card you provide to us to make the payment. We may need to contact you to verify any of the data you have provided to us.

Order Confirmation and Invoice.


If you want to request an invoice, you should let us know by sending us an email to info-tarsos-official.com, including your order number so that we can easily locate it and issue the corresponding invoice.


Change of contact or delivery details.


If you detect an error in the contact or delivery details that you have provided us, you can notify us so that we can modify them by sending us an email to info@tarsos-official.com.

Availability.


Currently items offered through www.tarsos-official.com are available to be delivered anywhere in the world. Orders will be subject to product availability: If there are difficulties in supply or no items remain in stock, we will notify you when it will be available again, as well as the possibility of purchasing a product of similar characteristics and value equal or greater. If you do not want to order a replacement product or wait to receive new stock of the ordered product, we will refund the total amount paid.

Delivery


Our commitment is to deliver the products in perfect condition to the delivery address that you have provided us during the purchase process. At all times we will offer you information so that you can track the order and the time of delivery.

If you want to see all the details about prices, processes and shipping costs, you can do so in our "FAQs > shipping" section.

Product Recall and Modification

We reserve the right to withdraw any of our products from our website at any time, as well as to remove or modify materials or contents thereof, for any reason whatsoever, without prior notice.

Product Pricing

Prices for each product will be published at all times on www.tarsos-official.com. This price will include VAT. The price of shipping costs will be indicated in the final phase of the purchase process, when selecting the country or delivery location. The price must be paid in full at the time of purchase.

Although we reserve the right to modify the price of the products for sale on tarsos-official.com, the price we charge or refund will be the price that was published in the product sheet at the time of purchase.

Payment

The payment of the orders can be made through the following modalities: debit or credit card Visa or Mastercard, PayPal, Apple Pay, Google Pay, Amazon Pay.

We reserve the right to modify, add or delete payment methods, without the user being able to make claims for this reason. In case you want to buy and not find a payment method adjusted to your interest, send us an email to info@tarsos-official.com so that we can study a way to make the payment.

The charge on the card is made in real time through our payment gateway, once the veracity of the data has been verified by the corresponding financial institution. We will not be responsible in the event that the issuer of your credit or debit card does not authorize the payment, as well as we are not responsible for possible computer failures that have their cause in the financial institutions or in their payment platforms.

We also reserve the right to take any action we deem appropriate, including cancelling the order, charging an additional surcharge or blocking any user. In case of suspicious or fraudulent activity.

Shipping deadlines, prices and conditions.


You can consult the information related to all these processes in our "frequently asked questions > shipping" section.

Cancellations, exchanges and returns.


Right of withdrawal
We process orders very quickly, but we will try our best to adapt the changes you need to make. When you purchase any product on www.tarsos-official.com you will have a period of 30 working days from when we deliver the product to return it and withdraw from these conditions without the need to give any explanation.

To exercise your right of withdrawal and request any change or cancellation of your order, please send us an email to info@tarsos-official.com.

You can also use the model withdrawal form that appears as an Annex at the end of this page, although its use is not mandatory. To meet the withdrawal period, it is enough that the communication regarding your exercise of this right is sent before the expiry of the corresponding period.

Consequences of withdrawal

In case of withdrawal, we will refund all payments received, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method we offer) without undue delay and, in any case, no later than 14 working days from the date on which you inform us of your decision to withdraw from this contract.

We will proceed to make this refund using the same means of payment used to place the order, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the refund although you must assume the direct cost of returning the goods.

You can consult the information related to all these processes in our "frequently asked questions > returns" section.

Warranty of the purchased products.


On the other hand, in addition to the 30 days to return the product and in accordance with Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, we will be responsible for manufacturing defects that manifest within two years of delivery of the order.

In the case of observing any defect, you must inform us as soon as possible from the moment you observe the anomaly, informing us in an email to info@tarsos-official.com of the number of your order number and the problem observed. Our warranty will cover manufacturing defects. Therefore, defects or deterioration caused by external factors (accidents, wear and tear, misuse, improper handling of the product), as well as products whose original form has been manipulated, altered or repaired by the customer or by third parties not authorized by us, will be excluded.

You can consult the information related to all these processes in our "frequently asked questions > returns" section.


Written Communications and Notices

Although applicable law generally requires that some of the communications we maintain with you be in writing, your use of tarsos-official.com implies your acceptance that communications with you occur mostly through email: any relevant information or notification that we need to communicate to you will be made through the contact email that you have provided, meeting the same requirements as if they were made in writing on paper.

In any case, we reserve the right to send you information or communications to the postal address that you have provided us at the time of placing the order.
For your part, you can ask us for any information, ask us any questions or send us your comments, suggestions or incidents by sending us an email to info-tarsos-official.com. We try to respond to all emails that arrive to us within approximately 24 - 48 working hours.

Nullity or ineffectiveness of the clauses

If any clause of the included herein is declared totally or partially null, it will only affect that provision. The rest of the conditions will remain in force.

Comments, Suggestions and Complaints.


For any type of doubt, query, suggestion or complaint you can contact us through the following communication channels:

  • By post, sending a letter to Paseo de la Castellana nº 194, 28046, Madrid.
  • By email to: info-tarsos-official.com.
  • By phone by calling:
  • Your complaints and complaints to our customer service will be addressed as soon as possible and, in any case, within the legally established period.

Applicable Law and Jurisdiction


These conditions will be governed by Spanish law.

All those issues that may arise due to interpretation, execution or eventual breach of these conditions, use, the user, regardless of the place where any dispute arises, will be submitted to the non-exclusive jurisdiction and jurisdiction of the courts and tribunals of Madrid.

The foregoing, without prejudice to the jurisdiction of the courts and tribunals of the consumer’s domicile in the event that the user has the status of consumer according to the legislation in force at all times.
Nothing in this clause will affect the rights that as a consumer the current legislation grants to the user.

Online Dispute Resolution.


We inform you that the European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/. This link is provided in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council for information purposes only. We are not required to participate in online dispute resolution.

ANNEX. Model withdrawal form
(you only need to complete and send this form if you wish to withdraw from the contract)

  • – To the attention of AIMI TXT INVESTMENTS & BUSINESS S.L., with registered office at Avenida Candido Lobera 5 3º 52001. 52001, Melilla (Melilla). Spain and email address info@tarsos-official.com.

– I hereby inform you / we communicate (*) that I dismiss my / we withdraw from our (*) contract for the sale of the following good / service from the following service (*)
– I order the (*)
– Name of the consumer and user or of the consumers and users
– Domicile of the consumer and user or of the consumers and users
– Signature of consumer and user or consumers and users (only if this form is presented on paper)
– Date